Privacy Policy
This Privacy Policy describes how www.vivelexperience.com (the “Site” or “we” or “Vive”) collects, uses, and discloses your Personal Information when you visit the Site or book a program with us.
What type of information does Vive l’expérience, LLC collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; and computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); payment details (including credit card information), comments, feedback, recommendations, and personal profile.
How do we collect this information?
When you contact us or book a program, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why does Vive l’expérience, LLC collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
- To provide and operate the Services;
- To provide our Users with ongoing customer assistance and technical support;
- To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
- To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
- To comply with any applicable laws and regulations.
How does Vive l’expérience, LLC store, use, share and disclose your site visitors’ personal information?
This website runs on WordPress and is hosted by a commercial web hosting provider. Information you submit through a form on this site is transmitted to the customer relationship management service that holds our contact list, and is used to respond to you and to send program information you have asked for.
Bookings started on this website are completed on our booking site at trips.vivelexperience.com. The details and card information you enter there are collected by our booking platform and payment processor, not by this website. Vive does not receive or store your full payment card number — card details are entered directly with the payment processor, which maintains the security certifications required of its industry.
Registration for our free Discovery meetings and webinars is not handled on this website either. Those registration links open our video meeting provider’s site, and the name, email address and any other details you enter on the registration form are collected and held by that provider. We receive the registration list from them so that we can send you the meeting link, any materials and the recording.
We use a small number of established service providers of this kind — for website hosting, contact management, bookings and payments, and online meetings. Each processes your information under its own privacy policy and security practices, and we may change providers from time to time. We share your information with them only so far as is necessary to run our programs and respond to you, and we do not sell your personal information.
How does Vive l’expérience, LLC communicate with our site visitors?
We may contact you to send updates about our company, provide information about ongoing or upcoming Vive l’expérience, LLC programs, coordinate with applicants and participants who associated with a Vive l’expérience, LLC program, notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How does Vive l’expérience, LLC use cookies and other tracking tools?
Vive l’expérience, LLC at www.vivelexperience.com site uses “cookies” in order to deliver web content specific to individual users’ interests or to keep track of online purchasing transactions.
Links to Internet Sites
The site contains links to third-party sites, such as Twitter, Facebook, Instagram, LinkedIn, Pinterest, YouTube and other sites for the purpose of getting in touch with us, to learn more about the countries in which we offer programs, or for educational resources for educators. If you click on a link to a third-party site, you will be directed to that site in your default browser. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Data Explicitly Shared by User
If you, the user of this site, choose to share information from our site with other users, social media, or for storage on third-party services or sites, we assume no responsibility for what happens to that data, as it is out of our control.
How can you withdraw your consent to track this data?
If you don’t want us to process your data anymore, please contact us at privacy@vivelexperience.com.
Privacy Policy Updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Last updated September 13, 2026